Usually, No! Since a pending transaction is temporary and can change anytime, you can’t alter its status until it’s completed and reflected in your account. However, we can cancel it on our end for incomplete work and further delete 1-to-1.
Please get in touch with our support team for seamless solutions.
For any ongoing or completed 1-1 project, we can’t refund because of the time invested by the designer. It’s only possible if the designer approves the refund. You need to obtain written confirmation of the same from your designer and then contact our support. We’re always committed to providing a hassle-free experience to our customers.