Why won't my payment go through?

There are some cases when users encounter a problem while making payment for a logo.

If your payment is not going through, there are possibilities that:

1. Your card is not valid and the bank has denied the payment
2. Your country of residence doesn’t support PayPal
3. You have insufficient funds on your credit card, or your card limit has been reached
4. You are using an unsupported card (ex. Discovery Card)

If you need your logo to purchase right away, kindly contact your bank immediately. You can also get in touch with us through email id: support@designhill.com. We’ll be happy to help you complete your transaction.

If you're attempting to check out with PayPal and are not prompted to enter your account information, be sure to check that your pop-ups are disabled for our website, to allow the PayPal sign-in window to open.